AI Receptionist
AI takes care of your calls like a human
AI Receptionist
Make a great first impression automatically
The AI Receptionist answers calls naturally and professionally, even when you’re busy.
Your AI Receptionist is there when you can't be. It makes sure every enquiry gets through, even at 10 pm.
Whether it's appointments or orders, your AI Receptionist handles every call, without you needing to fill a single new position.
Your AI Receptionist filters, forwards and answers. You only take calls when you're really needed.
Your AI Receptionist is there when you can't be. It makes sure every enquiry gets through, even at 10 pm.
Whether it's appointments or orders, your AI Receptionist handles every call, without you needing to fill a single new position.
Your AI Receptionist filters, forwards and answers. You only take calls when you're really needed.
See what business looks like when every call gets answered
Try AI live
Try the IONOS AI Receptionist, live over the phone
One call is all it takes. Experience how naturally and professionally the AI Receptionist handles a conversation.
Call now for free and speak directly with the AI Receptionist.
Keep your existing number. Just forward it to the AI Receptionist in a few clicks. No need to change providers.
Choose a name, voice, and call scenarios that sound like your brand. Script it in your own words, no tech skills required.
Your AI Receptionist handles every call around the clock. Every conversation is logged, so you can respond whenever works for you.
IONOS AI Receptionist – secure, confident, simpler than ever
Sovereign and GDPR compliant
Secure, sovereign and 100% GDPR-compliant, with European infrastructure, high-performance data centres and technologies we develop ourselves. Your data will never be used for AI training or shared with third parties
Sounds human, not like a machine
Choose from up to 10 voices and set the tone, formal or friendly. So natural, your customers will barely notice the difference.
Connect your calendar and skip manual bookings
Link Google Calendar, Outlook, Cal.com or Calendly to your AI Receptionist. It suggests available slots and books them directly during the call. No callback, no manual follow-up.
Always in the know, always in control
After every call, you'll receive an email with a full summary, perfect for staying on top of things and following up with ease.
Enrich your AI Receptionist with even more knowledge
Upload your own documents, and your AI Receptionist answers calls based directly on your content. It also connects to your CRM to retrieve customer data automatically.
An AI receptionist for every need, flexible and customisable
Flex
Ideal for small teams with manageable call volumes
- 3x more calls, 100 instead of 30
- Outbound calls, included with Flex Pro
- Appointment scheduling included
Cancel anytime in the first 30 days for a full refund.
- 30 calls included, then £0.49 per call
- 1 call forwarding
Each forwarding can be assigned one contact person to whom calls are redirected.
Flex Pro
For growing businesses with full phone support needs
- Unlimited calls, no volume limits
- Unlimited call forwarding included
- Advanced API integration included
Cancel anytime in the first 30 days for a full refund.
- 100 calls included, then £0.39 per call
- 5 call forwardings
Each forwarding can be assigned one contact person to whom calls are redirected.
- Appointment scheduling with calendar integration
Connect your calendar. The assistant checks availability, accepts appointments, and adds them automatically. Compatible with Google Calendar, Outlook, Cal.com, and Calendly.
All packages include: Dedicated phone number
Call history and email summaries
Customisation options
Secure and reliable data protection
1 month free trial
Dedicated phone number
Call history and email summaries
Customisation options
Secure and reliable data protection
1 month free trial
Your AI Receptionist comes with its own dedicated number so customers can reach it instantly.
Keep track of the number, duration, and content of your calls, with automatic summaries sent by email.
Personalise the greeting, language, call routing and responses to match your business.
Your information stays in your hands with strong encryption and strict security standards.
Test risk-free – cancel free of charge within 1 month.
All prices exclude VAT charged at 20%. VAT may be subject to change depending on your country of residence. Terms and conditions apply.
The best customer service across every channel
your number 1 in Germany and Europe
- Europe's first and largest hostTrusted for 30+ years by around 7 million customers.
- The first providerSuccessful for 30 years.
- Award-winning supportRecognised for engagement and customer insight.
- Leading the way in hostingThe only provider listed on the Frankfurt Stock Exchange.
- State-of-the-art data centresGet ultra-reliable Tier IV uptime, powered by 100% green energy.
- 100% GDPR-compliantWe guarantee top data protection in line with EU regulations.
- 24/7 expert supportOnly at IONOS: premium support round the clock, plus a personal consultant.
- Fair & transparentEnjoy 1 month free trials and no hidden fees.
Only at IONOS
Your personal consultant
With IONOS, you benefit from the latest AI. Once you've placed your order, your personal consultant is also on hand, someone who knows you and gives expert advice whenever you need it.
24/7 expert support
Technical questions? Our award-winning experts are always available to help by phone, chat or email.
Your AI Receptionist – FAQ
What is the IONOS AI Receptionist?
The IONOS AI Receptionist is an intelligent call answering service designed to handle incoming calls 24/7. It answers instantly and engages in natural-sounding conversations to understand caller intent. By automating inquiries, the smart receptionist ensures your business remains reliable, accessible and professional around the clock.
How can the AI Receptionist make your daily business easier?
The AI phone assistant manages routine inquiries, allowing your team to focus on core tasks. It provides instant responses 24/7, captures detailed call summaries and ensures every caller experiences a professional service. By handling everyday interactions automatically, it keeps your business organised and responsive without adding extra work.
Will the AI Receptionist sound natural and professional?
The AI voice agent uses advanced voice technology to engage callers in human-like interactions, providing clear and precise responses. Designed to handle inquiries efficiently, it ensures every call is managed reliably and naturally, giving your customers a consistent and professional experience with your AI answering service.
Can the AI virtual receptionist handle more than one caller at once?
The AI virtual receptionist processes multiple inquiries simultaneously, ensuring every caller is answered promptly and professionally. Even during peak times, it keeps your business responsive and organised, providing an always-on, reliable call answering service so you never miss a customer.
How does the AI handle questions it cannot answer?
The AI answering solution supports custom forwarding rules. If an inquiry requires personal attention, the call can be routed to the appropriate contact. Otherwise, the system records a detailed call summary and sends it to you by email — so you stay informed and in control of every interaction.
Is technical knowledge required to set up the service?
The AI call agent is designed for intuitive use, allowing you to set up your AI phone answering service in just a few minutes without any IT skills. You can simply connect your website to automatically import business details or configure settings via the user-friendly dashboard to get started immediately.
Can I keep my existing phone number?
You can easily keep your current business number by setting up call forwarding to your new AI phone number. This allows you to continue using your established contact details while letting the AI handle your calls.
Is the AI Receptionist secure?
The AI phone agent processes all customer data securely and in compliance with the GDPR. Designed as a reliable and trustworthy call answering solution, it guarantees maximum privacy and protection for your business communications.
